Gtco Summagrid VII - Users Guide Manual do Utilizador descarregar pdf (Página 26)

Summagrid VII 26

 If you are using a PC, did the new software alter your AUTOEXEC.BAT file?

 Have you updated the software or its drivers?

 Are you loading another mouse driver?

 Did you reinstall the software, perhaps after a problem with your hard drive?

Double check your installation procedure and the driver you selected.

 Reinstall the software from its master diskettes. The program files may have been

corrupted.

Troubleshooting Chart

The following table lists common Super L VI problems, their causes and their solutions.

Problem

Cause

Solution

Frozen screen pointer

Transducer is in Sleep Mode.

Tablet plugged into the

wrong serial port on the

computer.

Tablet not powered

correctly.

Batteries low in transducer.

Software application set up

incorrectly.

Another device is connected

to a COM port that shares

the same IRQ as the tablet

COM port (i.e., your tablet is

connected to COM1 IRQ4

and your modem is

connected to COM3 IRQ4).

Press any button on the

transducer.

Is the serial port being used

correctly identified in your

software application?

Check that the power cable

is installed correctly.

Replace the batteries in the

transducer.

Check that the tablet is

identified in your software

application.

Move one of the devices to

another COM port. Contact

your system manufacturer

for assistance in relocating

the device.

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